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The Strategy Department

Thought Leadership

From Strategy to Stewardship

By Alicia Darrow and Cass Moore

The strategy session is often the easy part. People come together, ideas are challenged, priorities are debated, and decisions are made about where the business needs to go. There’s energy around the direction and clarity about what everyone wants to accomplish. Then everyone goes back to work. Urgency starts crowding out the important work, client demands take over, new opportunities appear, and the priorities everyone agreed to gradually become something the business intends to get back to. In our experience, strategies lose momentum here, because nobody is actively driving what happens next. 

A growth strategy needs alignment and someone to carry it forward once everyone goes back to their day-to-day responsibilities and demands. 

Someone Has to Own It 

Collective ownership sounds good in theory, but it can quickly dilute accountability. When everyone is responsible for the strategy, it becomes much easier for the daily demands of the business to take priority and for strategic priorities to lose ground. 

Ownership doesn’t mean one person is responsible for delivering every priority. It means someone has a clear line of sight across the strategy, keeps progress visible, connects the work happening across the business and brings the right conversations back to the table when focus gets blurry. 

In a large organization, that responsibility may sit with an executive sponsor, business leader or strategy lead who can keep teams aligned and maintain accountability across multiple priorities. 

For a small business owner or founder, the challenge is different. When you’re setting the direction and running the business, there may be no one naturally positioned to challenge you or stay dialed into the progress. A trusted advisor, peer or external partner provides that discipline. 

A strategy needs someone who is accountable for keeping it in motion. 

Create a Rhythm for Progress 

A strategy requires a deliberate cadence throughout the year in order to understand whether the business is moving toward what it set out to accomplish. 

For some organizations, that may mean a monthly pulse check on a handful of priorities with deeper quarterly reviews. A founder or small business owner may need a standing monthly conversation with an advisor who challenges progress, surfaces distractions and asks the questions that are easy to avoid when you’re accountable only to yourself. 

Without those regular checkpoints, it becomes far too easy to confuse being busy with making progress. 

Measure Movement, Not Activity 

A long list of actions completed can create the impression that a strategy is moving when the business itself doesn’t reflect measurable progress. 

  • If the goal was to enter a new market, measure whether you’re gaining traction there. 
  • If the priority was to deepen strategic client relationships, assess whether those relationships are broader and stronger. 
  • If you set out to grow a new service, track whether the pipeline is developing. 
  • If profitability was the objective, look at whether recent decisions are beginning to shift the numbers. 

The measures should connect back to what the strategy was intended to accomplish, not simply how busy everyone has been implementing it. 

Strategy Needs Stewardship 

The organizations that move strategy forward keep the strategy connected to the business long after the initial work is done. 

Strategy requires continued attention, ownership and a willingness to respond as priorities evolve and results become clearer. 

Developing the strategy sets the direction. Stewarding it is how you turn that direction into progress.Â